24/7 Support
Need Help?
Size Guide
For the perfect fit, we recommend referring to our size guide available on each product page. If you have any questions or need further assistance, please contact our customer service team.
Shipping
We offer fast and reliable shipping options to ensure that your mermaid tail and accessories arrive on time. Please refer to our shipping page for more information on rates and delivery times.
Returns and Exchanges
If you are not completely satisfied with your purchase, we offer an exchange policy within 14 days of purchase. Please contact our customer service team to initiate the exchange process.
FAQ
We recommend hand-washing your mermaid tail with mild soap and cool water. Hang to dry and avoid exposing the tail to direct sunlight or heat sources. Do not iron or bleach the tail.
We offer an exchange policy within 14 days of purchase. The item must be unused, undamaged, and in its original packaging. Please contact our customer service team to initiate the exchange process.
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please check our shipping page for more information.
No, we do not recommend swimming in the mermaid tail without the monofin. The monofin provides the necessary propulsion and stability required for safe and efficient swimming.
Our monofin is made of high-quality, durable plastic with a neoprene cover for added comfort and a secure fit.